Our mortage company had been Washington Mutual (WaMu) since its' inception in January. Upon their recent collaspe they were bought by Chase Home Finance, LLC a subsidiary of JPMorgan Chase Bank (Chase).
When Chase took over they immediately reassessed our mortgage with escrows and charged us 14 monthly escrow payments for the 2010 fiscal year. At $750.00 per month in escrows, this increases our monthly payment by $125.00 This also allows Chase to keep an extra $1500.in a non-interest bearing (at least for me) escrow account.
I have asked Chase several times to not do this. During several phone calls to them I have been told by their customer service representatives:
1-By law (Real Estate Settlement Procedures act or RESPA) they have to hold onto this extra money or they will be breaking the law. This is untrue, see www.hud. Gov/offices/hsg/sfh/res/respafaq. Cfm
2-They aren't holding onto any extra money. This is untrue, they have $1500.00.
3-They have always held onto this extra money. This is untrue, this started August and I have all the documentation to prove it.
I am at my wits end. I feel that big business is squeezing the juice out of good paying customers because we are small, weak and scare easy. Is anyone else going through this and is there a class action that I can join (or start)?
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