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COMPLAINTS207
VERIFIED PHONE—
LAST CHECKED2026-09-27
Complaints & Reviews on USAComplaints
207 complaints on USAComplaints, including 1 published in the last three years.
- Www.hotels.com Hotels.com, Liars, will do anything to book a reservation. SCHEMERS! Phone
- Cancelled Booking No Refund
- I will never use or recommend hotels.com to anyone
- Failure to refund charges
- Bad Business
- Listed hotel accepting reservation that was still under construction. Refused to give refund
- Bogus Price Match Guarantee
- Bogus Price Match Guarantee
- Bogus Price Match Guarantee
- False advertising Internet
- Free Kindle Promotion
- No email response
- Bait and Switch, a confirmation does not mean your reservation is valid
- Hotels.com has no refund policy
- Charged me $211 for a hotel stay and didn't refund me when they failed to provide the services promised
- Scammed me
- Poor customer service
- Misleading Information & Representation
- Fraud with reservations and customer service
- Someone posing as hotels.com hacked into the info and took my credit card info. I needed to cancel a day off of my reservation when I realized I had been scammed