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Domino's Pizza Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS297on USAComplaints · none in last 3 yrs · latest 2021
WEBSITEbiz.dominos.com
HEADQUARTERSAnn Arbor, MI
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 297 historical complaints about Domino's Pizza, published between 2003 and 2021. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Automated phone ordering system with no way to reach a person
- Delivery charge of 1.50 differs from 1.25 printed on box
- Delivered half eaten food after order was mixed up with another house
- Discrimination against gay employees and harassment in the workplace
- Manager told customer to find cash after card could not be processed
- Charged for pizza that was never delivered and refund delayed 48 hours
- Free pizza certificate refused for delivery despite no restrictions
- Drivers paid 70 cents per run of a 1.25 delivery charge
- Employees made me transfer my own online order to another store
- Abusive managers, drug use on the job and dirty kitchen conditions
- Overcharges sales tax to round prices up to nearest 5 cents
- Fired after manager refused to cash out and called police for theft
- Manager falsely reported employee for theft and then fired her
- Manager forced delivery in snow and later refused service after injury
- Delivery driver terminated after coworkers made claims about him
- Advertised specials not honored and discounts added back at checkout
- Delivery refused again to loyal customers just past the delivery boundary