I placed an online order this evening for the store located on Government St. — Roughly 20 minutes after I placed the order, a young man called me and told me I (yes, I) had to call the Airline Hwy. Store and tell them to transfer my order over there because they were swamped. He was rude with me and while he had me on the phone, he was joking with some other employee in the background.
When I did call the Airline Hwy. Location, I told the woman that I was told to call her store and transfer my order. I hinted at my discontent with the fact that the gentleman called me and told me to basically do his job for him.
It would have been better for him to take care of this for me and then just maybe call me to alert me he'd taken care of and if I had any questions about delivery time, to contact Airline Hwy.
The woman told me "Listen lady, we are both SLAMMED over here! If you want your pizza that bad you can come pick it up!"
Now, I understand that Baton Rouge is a rough area right now. Hurricane Katrina has basically turned the whole state into an overstressed disaster zone. But that is NO EXCUSE for your employees to take their temper out on me.
Having somebody give me service is one of the only good things to look forward to right now and apparently it is too much to ask to even get that. Not only that, people in this area — have not had a hot meal in ages. These two people made it something I was no longer looking forward to.
I called up another pizza chain and not only was their wait time half that of the Airline Hwy. Store, the woman I got was extremely pleasant and courteous.
I will be hard pressed to order Domino's again any time soon.
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