One month ago today, Hurricane Ike hit hard on Houston. We expected to lose power, which we did for two weeks. Once the electric was back up we figured our Internet/Cable we be up too. Calls to Comcast can not give us an ETA. Some guy (contractor) walked into my backyard to survey the cable lines (which were never damaged in the storm.) He knew nothing more about service.
I have not seen one Comcast van in the area. I'm canceling my service as soon as AT& T comes through.
Oh yeah. And when we moved locations last year they "accidentally" canceled my email account. After screaming for an hour (my husband that is), they finally reopened the account they claim was no longer in existence.
They only lost about 2 weeks of emails.
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