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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Mortgage Calls Answered by Reps Who Barely Speak English
- 180,000 Award Points Forfeited After Corporate Card Closed
- Two Mailed $20 Payments Not Posted, Late Fee Threatened
- Cambridge Who's Who Scam Charge Reversed After Two Months
- Refinance Payoff Applied to Wrong Loan, May Payment Demanded
- Interest Rate Jumped From 2.99% to 29% After Payment Issue
- Escrow Raised $50 a Month on Projected Tax Increase
- Mortgage Checks Randomly Returned, $13,898.65 Balance Left
- Late Payment Wrongly Reported, Blocking Refinance Plans
- Mortgage Payment Changed from $1800 to $1580 to $1503
- Card Replacement Opt-Out Rule and No Online Access
- Escrow Taxes Paid Toward Wrong Parcel After 2006 Home Purchase
- Cash Back Rewards Over $200 Forfeited After Closing Card Early
- Refund of Doubled Online Mortgage Payment Never Posted to Account
- Locks Changed on Vacant Home During Short Sale
- Collectors Pursue 18-Year-Old Debt for Card Mother Never Had
- Canceled Card Sent to Collections After Two Payoffs
- Foreclosure Papers Served Days After New Lender Paid Off Loan
- Account Closed as Credit Risk After $50 Annual Fee Dispute
- Lender Accused of Holding Payments to Charge Extra Fees