Note to fellow cardholders of Capital One Visa.
While surfing the net for information regarding the unauthorized use, overlimit and late fees,
I found the website of the law offices which is currently investigating Cap1 for a class action
suit.
I have been complaining to Cap1 customer service since 1997 regarding unjustified overlimit
and late fees and yet to get an explanation. I only have an $800 limit on my card. One month
I had an "available for cash" balance of ~$413 and was still charged an over the limit fee!!!
How often have you noticed that when Cap1 wants to market a service over the telephone, some
consumers get up to 5 calls per day, But when cardholders try to dispute a billing, the calls never get through or complaints go unnoticed?
The website address to make an online comment/complaint to the investigator is: www.lchb.com
It's about time someone has finally decided to take action on the unfair business practices
of Capital One Bank!!!
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