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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Billed $900 for a $250 ATM cash advance
- Interest rate hike for customers in good standing with no late payments
- Interest rate raised to 29.4% despite on-time payments
- Credit limit cut despite good standing and on-time payments
- Interest rate jump from 5.9% to over 14% after years of promise
- Lost 0% promotional rate after payment glitch, unresolved for months
- Raised Interest Rates on Never Late Paying Customer after Government Bailout
- Rate increase while banks take bailout money, call for class action
- Loan paid in full reported as missed payment and 60 days late
- Raising interest rate even for customers in good standing
- Interest rate raised 10 percent despite years of on-time payments
- Lost October car payment despite bank proof, calls to home and office
- Interest rate notice and fees far exceeding actual card transactions
- Annual fee charged on a card never ordered or received
- Interest increase pushed card over limit, then repeated overlimit fees
- Refused to lower APR while charging overlimit and late fees
- Disputed unknown merchant charges and collection calls after cancelling cards
- Deceptive hidden fees and credit reporting violations
- Beware the Opt Out offer on rate increase notices
- Credit limit increase refused during emergency car repair