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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Promised flat rate for a year, then charged more after six months
- Billed after canceling landline due to billing cycle mix-up
- DSL download speed set below the promised speed
- Business phone lines down for 11 days, technician never came
- Third-party Odyssey Streaming radio charges billed on phone bill
- Unable to set up service without security key
- Pay per call charges for non-business calls not removed
- Christmas gift denied because buyer was not told of contract
- Charged $6 for statement, collection letter for wrong amount
- Landline down five days, rude agents, no updates
- GoPhone coverage missing in Western US, hidden daily fee
- Overbilled on DSL package, rep accused me of lying
- Plan quoted at $326 a month billed $600 with no free texting
- Forced new two-year contract after Centennial acquisition
- Not eligible for upgrade after unexplained early upgrade credit
- Service cut off before bill due, coverage dead zone, FCC complaints
- Defective phone replacement required paying $100 again
- Charged $444.26 instead of $100 phone payment on November 26
- Phone and internet never installed, then sent to collections
- Advertising solutions website never launched before conference