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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Unlimited long distance plan sold by telemarketer covers only AT&T customers
- Billed over 400 minutes after calls bounced off another carrier's tower
- Billing errors and unpaid refund while collections are threatened
- No cell service after area code change but contract payments required
- Telemarketer promised unlimited Illinois calls but bill was $105.44
- Billing dispute over expired night and weekend minutes promotion
- Phone out of service over a week despite repeated promises of repair
- Plan change after Cingular bought BellSouth cost customer free minutes
- Roaming charges produced $179 bill despite regional plan in Atlanta
- Charged $51 on first bill for long distance never used
- DSL downloads at 65K and extra fee demanded to cancel
- Wireless phone ordered with promised delivery never arrived
- Charged for Unconnected Call Despite Terms Saying It Would Be Free
- Billed Wrong Rates and Refuses Full Credits, Account Sent to Collections
- Plan Change Billed Back to Start of Cycle With $593 Roaming Charges
- Adult Line Call Billed Despite 900 and 976 Block on Phone
- Told Plan Had No Roaming Charges But Billed for Out-of-Network Use
- Poor Reception, Double Billing and Early Termination Fee
- Split Caused Loss of Free Long Distance Minutes and Collections
- Billed $26.48 for Collect Call That Was Never Made