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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Charged Monthly for Roadside Assistance Never Ordered, Refund Limited to 3 Months
- Home Phone Credit of $51.46 Not Refunded After Cancelling
- Roaming Charges Billed Despite Contract Promising No Roaming
- Quoted DSL Promotional Price Never Applied to Bill
- Wanted Me to Honor Contract and Said I Would Never Win
- Unlock Code Refused After Cancelling Cell Service
- Charged Fee to Diagnose Problem That Was on Their End
- Delinquent Account Opened in My Name Without Consent
- Charged $85 for Diagnosing Problem Outside the Home
- Sent to Collections and Credit Report After Partial Payments
- Former Employee Describes Unhappy Staff and Unfair Bonus Taxation
- Extra Charge Added for Using Old TDMA Network Without Notice
- Phantom Internet Charges at 2 AM on Phones That Never Use Internet
- Former ATT Wireless Customers Treated Poorly After Cingular Merger
- Billing Errors Over $700 and Account Terminated Without Warning
- Billed for Dial-Up Internet Never Ordered or Used
- Phones Failed Twice Months Before Contract Ended
- Ripoff -DSL
- Free Upgrade Denied to Long-Time Customer Using Few Features
- Payments of $275.81 Misdirected, Only $135.02 Refunded