Complaint / Review
AT&T
Payments of $275.81 Misdirected, Only $135.02 Refunded

August 31

AT&T
I have been trying to get this resolved since January. I made three payments to account #1217169 and they were mailed from my bank to PO box 8212,
Aurora, Illinois. The first payment was made in 2/01 for $98.38,

The second payment was made 3/01/06 for $98.71, The third payment was made 4/24/06 for $78.72.
I owed. 41 cents from that account in 2004. I also closed that account in 2004.

I then had switched my service to at&t-SBC on account # 51063830301129 when the merged together in January.
The payments that went on my old account, were suppose to be mailed to AT&T, Payment center, Sacramento Ca. 95887. I received a refund check of &135.02 on 6/21/06, leaving me a balance of $139.38 still owed to me.
I would appreciate it if I can get this resolved as soon as possible, This has gone on far to long and taken up a lot of my time.