Ashley HomeStore Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 511 historical complaints about Ashley HomeStore, published between 2003 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Ashley furniture store in plano poor customer servicePublished Feb 18, 2008 · Historical consumer allegation
• Improper assembly of furniture and inefficient customer service response San MarcosPublished Jan 19, 2008 · Historical consumer allegation
• Sold defective fake leather furniture & won't refund$ wants to 'paint' the leather?Published Jan 18, 2008 · Historical consumer allegation
• Furniture missing - was ordered 9/23 and still not here!Published Jan 17, 2008 · Historical consumer allegation
• They failed to respond to 30-40 telephone calls, and Refuse to refund or exchange for defective furniture Appleton WisconsinPublished Jan 12, 2008 · Historical consumer allegation
• ASHLEY FURNITURE HOMESTORE, Poor Quality and ServicePublished Jan 9, 2008 · Historical consumer allegation
• Poor customer servicePublished Dec 26, 2007 · Historical consumer allegation
• Furniture FRAUD!Published Dec 26, 2007 · Historical consumer allegation
• Delivery RIP OFF!Published Dec 20, 2007 · Historical consumer allegation
• Don "Sales Associate, Phabyon "Store Manager Ordered several rooms of furniture in the begining of Aug. With the bedroom set being ordered Aug. 27. But still no bedroom setPublished Dec 18, 2007 · Historical consumer allegation
• In Nevada Do not buy from Ashley Stores in NevadaPublished Dec 13, 2007 · Historical consumer allegation
• Poor Customer SVC and Delay of deliveryPublished Dec 9, 2007 · Historical consumer allegation
• Jackie Farence, And Phelan (supervisor) Lies, deception, defective furniture, wrong furniture, 4-6 wks. Turns to two mosPublished Dec 7, 2007 · Historical consumer allegation
• Delivery FailuresPublished Dec 4, 2007 · Historical consumer allegation
• Abysmal Customer Service and Dreadful CraftmanshipPublished Dec 3, 2007 · Historical consumer allegation
• Ashley Furniture - franchise Jack Burell (or Burrell), Ashley issued us credit toward defective couch. Store Bankrupt! We have a credit bal due on loan. Lost reciepts, need purchase record from storePublished Nov 29, 2007 · Historical consumer allegation
• Exchange or refund policy!Published Nov 25, 2007 · Historical consumer allegation
• Jack up the price, then give black friday 20% offPublished Nov 23, 2007 · Historical consumer allegation
• Delivered damaged goods, now can't get delivery date on replacement, getting the runaroundPublished Oct 31, 2007 · Historical consumer allegation
• Defective furniturePublished Oct 19, 2007 · Historical consumer allegation