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Aetna
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COMPLAINTS78
VERIFIED PHONE1-800-872-3862
LAST CHECKED2026-10-15
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 78 historical complaints about Aetna, published between 2000 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Failure to reimburse claims, 6 month delays on claims, incompetence, refusal to send documentation on reimbursed claims
- Have to beg for what they owe you and then hope you get it!
- Wont pay claims using ERISA Law
- What a big rip off
- Dr. Terry Golash Medical Director Aetna denies six month old surgery
- Following covered major cancer surgery in July, they continue to make my life hell in January
- Aetna Well Child visits covered per calendar year, not per policy
- Atena And SRC Company They lied and left me standing with my pants down!
- SRC Withheld disability
- Poor customer service
- Awful customer service
- Terrible experience
- Unpaid Bills But They Were Approved
- Short Term/Long Term Disability Ins
- I signed up for ins. It took 2 days to take payment out of my check to cancel the ins. It takes up to 3 wks to cancel
- 9 months with no reimbursements, stalling technique, claim delay, poor service, 'pre-existing' condition and "Form Not Received by Insured" code on all claims, consistently!
- "Well, I guess you will just die then..." Columbia South Carolina
- Aetna an SRC Compfaxed 4 tany's Claims vanish chart notes were imes and cant be found!
- Stay away from them
- Claims disappear into SRC-Aetna's black hole, never to be seen again