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Aetna Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS80on USAComplaints · none in last 3 yrs · latest 2012
WEBSITEaetna.com
HEADQUARTERSHartford, CT
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 80 historical complaints about Aetna, published between 2000 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Mail-Order Prescription Quantity Error Forces Second Co-Pay
- Dental and Lab Claims Denied Despite Prior Assurance of Coverage
- Strong Pain Medicine Coverage Dropped Without Warning for Non-Cancer Patients
- Claims Held Pending Over Pre-Existing Condition Clause for Uninsured Period
- Insurer Admitted Wrong Enrollment Date but Refused to Cover Bills
- Disability Pay and Insurance Cut Off After Injury and Sleep Apnea
- Three Years of Repeated Reviews to Keep Long Term Disability Benefits
- Demanded to Repay $25.90 Overpayment Sent to Provider Two Years Ago
- Billed Over $600 for Mail-Order Prescriptions Over Coverage End Date
- Totally Disabled Status Disputed by Insurer After Hip and Spine Surgeries
- Short-Term Disability Appeal Denied for Being Too Well-Prepared
- Long Term Disability Payments Stopped by Clerk, Lost Home and Car
- Catastrophic Coverage Policy Required 11-Day Hospital Stay to Reach Limit
- Allergy Shot Claims Misprocessed Repeatedly Despite Department of Insurance Ruling
- Employee Says Promotions Went Only to Women at Aetna Site
- Disability Payments Stopped After Ten Years, $20,000 Still Owed
- Claims Still Delayed and Denied Despite Court Settlement
- Disability Claim Paid Late and Cut Off Under Wrong Provision
- Out-of-Network Surgeon Claim Paid at 70 Percent and Appeal Unanswered
- Approved Dental Work Left Unpaid and Referrals to Wrong Providers