Usacomplaints.com » Clothing & Footwear » Complaint / Review: Metrostyle - The ups and downs using credits that I have with them and how rude the employees can get. #954239

Complaint / Review
Metrostyle
The ups and downs using credits that I have with them and how rude the employees can get

I've been with Metrostyle to get a very long time. This subsequent year continues to be HECK for me personally coping with The Corporation. The workers are Rude and thus is a few of the Supervisors. I named oneday which woman explained that she was the Supervisor as well as in the finish after truly talking with the actual manager that worker wasn't a. I called back nights later and got exactly the same woman and informed her that she's not really a Supervisor and he or she did not have much to express.

I've a I'd a credit of $109.98 and that I named and purchase a gown and utilized a few of the credit and was left with $46.98. Then I named and put another order and that I requested to make use of the total amount of the credit-which was $46.98 and that I was informed that she employed that credit towards the purchase. After of a couple weeks I obtained two characters, one from Metrostyle plus one from Chadwick that they both are with one another but separate and also the notice claims that I still have these breaks available. Then I named Metrostyle 6 times nowadays on 9/15 and all I acquired was the run-around from Nisha and Shaney. I can not remember another titles. I talked to 1 guy which was truly rude. I talked to some woman before him and also the woman told me that Metrostyle terminated my purchase since the product they obtained from t he Factory wasn't top quality plus they needed to stop orders. And so I questioned her to replicate that again to ensure that's what I noticed and she did. Then she set me on-hold and hung-up and not called back. I subsequently talked to Shaney and he or she mentioned that she's a and he or she set me on-hold to check out the consideration and hung-up and not called back and that's not really a Supervisor. If you should be assisting somebody and also the telephone weighs up it's your home to provide that client a call-back. She's not been significantly help me. I talked to her calm several times this season and he or she hasn't had the opportunity to assist to get a Supervisor. She wants more INSTRUCTION AND THAT I MEAN IT.

I then called and talked to Ryan and he attempted to assist however they are INCOMPUTENT. I'm really sorry to become so difficult however they have now been placing me through HECK. I put an order to get a Jacket plus they offered me each one of these times for that Jacket in the future in, 9,10, 13,16, 23 and 30 of July. I called back on all times plus they simply keep changing. Then I contact again and that I was provide more times, 13,16, 19 and 21st of Sept. I had been provide each one of these times in one single evening.

I had been together once they were first Lerner after which today Metrostlye. They've change a great deal and it is getting worse and worse each year. You have to hold back nearly an hour or so occasionally to make the journey to spot an order after which you've to put on with this particular returning and forth. Then I talked to some Superviser from the title of Veronica and he or she did her greatest and that I believe she actually served. She explained my credit that I've with Metrostyle is $86 and change. I'd a purchase on back-order and he or she terminated my purchase and re ordered it to ensure that I will make use of the credit that I'd with Metrostyle also it appears very easy to complete and also the additional Supervisors that I talked to managed to get seams so difficult. Please Veronica was the very best and he or she did not set me on-hold she remained about the point and keep in touch with me while she was doing what she was doing to ensure that I understand what she was doing.

Please re train a number of your supervisors.

Thanks,

Ethel Neale

They're rendering it hard for me to keep ordering from them. I needed to let people know where i get some good of my orders from but i don't believe i'll due to all the trouble that i've been


Offender: Metrostyle

Country: USA   State: Connecticut   City: Milford
Site:

Category: Clothing & Footwear

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