I ordered this product on 7/16, it was a Satrday. After readig SO MANY documeted complaints and seeing it wuldnt ship until 6 weeks I called to cancel. Customer service said I couldnt cancel, as the order had already began process. I then asked about the payment being taken if shipment is overa month. They said the ""hold" would be for 72 hours and would return until shipment. On July 22 they took payment after this"hold" lasted the entire week. I called my bank and they said the payment appeared on the 22nd after the purchase on the 21st. Notice: I purchased on 7/16. They somehow manipulated the dates with my bank. The bank immediately returned my money and said they would investigate how they changed the purchase date since I had the email I was sent on the date of purchase. Whe I called Genie bra they said the bras were shipping and thats why they removed the money. I asked why was the order sped up, because I questioned the payment? They said I could refuse it upon arrival and I would receive a refund, but not for the shipping. When I told them my bank was investigating, they said I would receve a complete refund, but only after I sent it back. I asked why would you send me something I DONT WANT, told you to cancel, and put me through all of this to get a refund? This is a scam that profits from shipping that is 25.00 and still takes forever to ship a worthless product. If I have reviewed 100 reviews, 98% are horror stories with this company... SCAM SCAM SCAM!!! Can they be sued??? Im down with anyone who can do something.
0 comments