Never again can i store vs! Our notice to client service:
Expensive client service,
This notice would be to advise you of my total discontent of my list purchase with Victoria's Key, the rude telephone call with Jasmine in the Lender service that addresses Victoria's Key charge card providers on 5/10/10 (that we realize isn't Victoria's Key), nonetheless they conduct business for you personally, and last but no least the total amount I've due from maintaining ZERO products, and just how I've to determine this by myself.
1.) I've shredded my Victoria's Key charge card, and certainly will prohibit all Victoria's Key shops and product. I'll not be handled when I have now been after I invest my cash! I'll advise all friends and relatives of my terrible encounter to allow them to prevent this completely.
2.) I recently purchase multiple products (Almost $500 purchase) and recognized after they came squished, wrinkled and never as described, I delivered anything, and was incredibly dissatisfied using the quality of material, slice, and overall look of product acquired. Overstock.com directs their apparel in a container, on hangers, which is a satisfaction to look online thru them-and when I've discovered others who place more treatment to their delivery.
3.) Your return policy is ridiculous! I am aware the $5.99 return charge, but I owe an overall total of $51.46 for returning anything. To find out more on my consideration observe both of these purchase figures:
XXXXXXXXXXX $296.86, return purchase quantity XXXXXXXXXXX $268.94 quantity delivered
XXXXXXXXXXX $133.89, return purchase quantity XXXXXXXXXXX $110.35 quantity delivered
Others such as for example Overstock.com don't tear their clients down. They've incredible return prices, and ANYTHING boats for $2.95. NEVER again can I actually be handled the way in which Victoria's Key snacks their clients! DISGRACE on Victoria's Secret!
4.) I named the amount about the back of my Victoria's Key charge card, and Jasmine was extremely rude! Her tone is by using entitlement, disrespect, with no persistence to get a client. She questioned me to confirm my telephone number, so when I offered her my house and mobile phone number she'd no report of both. I've no additional figures to provide her and he or she clicked at me to get a telephone number. WHO the heck is Jasmine???!!! And just why is she used? She's no individual/people-skills and really should learn how to keep in touch with others before shouting in a client that just really wants to confirm the entire stability due. She agreed to move me after I offered her my telephone number once more. She was rude when informing me my equilibrium due of $430.75 is overdue after 5/20/10, I've 10 times to pay for it! I'm NOT overdue and he or she is managing me like I'm overdue on my cost! NEVER AGAIN. Victoria's Key and it is affiliates have dropped my company permanently.
After I asked for Jasmine's title of course if she'd a logo amount, I informed her to move me as she stated she'd, she rudely responded she'dnot help me with that today since I have have so enough time on my fingers she'd provide me a telephone number to contact. I hung-up when I noticed that, I actually donot deserve to become voiced to like that. Actually.
5.) I determined in the quantities delivered BY MYSELF, since no body had that info on their program. Nevertheless I received emails from VS with verification these quantities were delivered.
To conclude, I'm delivering THE ENTIRE sum due of $51.46 for that we have NOTHING content in my own fingers for. I have shredded my VS charge card, and certainly will NEVER store VS, or take something special from VS again.
Incredible. CRIMINALS
And yes, I've so enough time on my fingers to allow your organization understand it is low-appropriate methods.
Jennifer Howard
No further a VS shoppe
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