We'd an extremely uncomfortable buying experience at Vegas Victoria’s Solution shop # 051113, that will be situated at Planet Hollywood Miracle Mile Stores.
On 08/10 9: July pm, We bought an overall total quantity of 248 products at quantity of USD $1172.89 within this shop. Whenever we packed these things in to the vehicle, we realized that there's one container is brighter compared to remainder of these. We exposed it and discovered there have been 15 containers brief. Therefore we hurried back again to the shop immediately using the issue container.in the beginning the store-manager stated it’s difficult that products in the covered container might get missing. Then we explain that container have been re-recorded and confirmed it towards the shop worker, therefore the clerk questioned her supervisor to check on it out-right away. However the store-manager simply thought this container might be exposed type people, required anything out and re-recorded so she didn't wish to accomplish something about this.
That's only so-absurd! Completely UNDESIRABLE!
First whatsoever, exactly what does which means that for re-taping that container? Why did we bother to invest more the other thousand of bucks to bought 248 items and constitute a tale (re-taping the container, for this occasion) for all those lacking 15 products? Just how much these 15 products might charge? You need to do the formula! May we silly enough to re-recording the container just for benefiting from significantly less than 80 bucks?
Next, whenever we returned to LA and examined the things which we bought from that shop, we recognized that not just there have been 15 products went absent, but 1 to 3 containers brief here-there for additional items aswell. And there is 1 container that will be not really on our purchase checklist. We simply can't support but wonder exactly what a supervisor with this particular bad damage-control might be eligible for a manufacturer shop like Victoria’s Solution? Why we settled the PRECISELY amount of cash, but we couldn't obtain the PRECISELY products-which we bought for?
Next, whenever we named Victoria’s Key client relations department. To declare this case, the client consultant might just reveal the items had been already out at customer’s palm therefore there's nothing they are able to do. Well-well, does which means that when an “Unfortunate” client bought huge quantity of products, available or by mail-order, and he or she might just “hope” these containers may have the right quantity of items inside it? Should any containers are allegedly with proper product matters? We'd been bought many 1000s of bucks with increased than a large number of items from Victoria’s Solution, must I count them 1 by 1 within the store-front table just since I can't trust the shop presentation program anymore? And why this problem just occurred within this specific Vegas shop not elsewhere?
I'm definitely dissatisfied concerning the entire point and that I do think a buying experience by having an issue such as this, Victoria’s Secret’s business model using the public was significantly endangered.
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