I've completed business with Dominic's Outdoor Outfitters many times previously without any issue. That changed significantly lately.
I put 2 orders in regards to a week 5 aside with problems on both purchases. On both purchases there is an issue together brief shipping one product. There stock was wrong twice for the reason that period of time. About the second-order they charged my charge card twice for that same deal. Which was fixed after I reported to customer support. I sent then requesting a great will motion to calm my discontent with their organization. I required they pay return shipping on the top that I had been unhappy with and spend shipping on the top I needed to displace it. The client support representative sent me back and stated they mightnot do this, but might deliver the alternative top shipping free. She required that I please recommend her on which I needed them to complete. I reluctantly approved the present and sent back twice without any response. I eventually named to discover why I'd not noticed back from her and he or she stated she'd not obtained my emails (humorous, she got the very first one!). I told the woman I'd take the present about the free shipping for that alternative shirt and requested her to check on inventory about the top. She stated she'd examine and contact me back that morning. She didn't call-back, and so I named her back 24 hours later. She stated she'd been attempting to find the top (for twenty four hours I suppose) and hadn't had an opportunity to contact me back. She subsequently stated she'd proceed to try to discover the top and phone me back later that evening. Which was 14 days before, however no-call.
I'll no further conduct business having a business that cannot supervisor their stock, payment and customer support workers!
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