I have rented cars through the years and NEVER had an issue like I did with Avis. I wanted to rent the car for a weekend. We added a driver who was over the age of 25. Same last name as mine. I was NOT told that there would be a fee for this. They charged us 52.00 to have an additional driver for three days without telling me there would be a cost involved. I have used Hertz and Enterprise in the past and will use them in the future as they DON'T charge for this. I have used Alamo once, but they told me there would be a cost so I didn't add a driver. AVIS is NOT HONEST! The crazy thing is only ONE person drove all weekend we didn't need the extra driver and NEVER would have done it had we know there was a cost. I have called four times and gotten NO where. They won't give back the money and trying to talk to a manager has not happen though I have asked! Don't use avis! Any other company will serve you better!
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