I ordered a new trailer from one of Elk River Trailer's distributors and it included 4 overhead florenscent lights, and a heat and A/C combination. I asked for it to have a system to opperate these things on a self contained basis and to be able to plug it in to a 110v outlet to charge the battery or batteries when parked at home. The contract specified a 12v to 110v converter. It was my intention for this to run my lights, heat and air. I know that the proper word to use would have been an "inverter", but I got a simple 110v to 12v battery charger instead and now they are dragging out the return process and I am wondering if they will ever do anything for me.
They keep saying, "Well it says in the contract the word converter." and "We could argue this all day long." All I asked for was for them to allow me to take their battery charger out, return it to them and get my money back for that portion of my trailer cost. Then I will have some of the money to put toward the inverter that I really need. They have told me already that if I or anyone else that they have not authorized work on the electric, they will void my warranty.
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