Complaint / review text:
My husband and I bought a car from JD Byrider/CNAC in October of 2002, we have paid for every payment, although we have had some payments get behind, we have never failed to make a payment. We are down to 5 payments owing and let me tell you, CNAC is getting real pushy about our payments.
I was treated with total disrespect by one of their managers and when I reported him to the main office, I thought I would get someting done about it, but I didn't, yes they called me and listened to my complaint and they said they would do something about it, but I am still getting calls from the same manager that I requested not to ever call me again.
Three weeks ago, I was contacted by this manager, I told him that I could not come in that day because my husband, who is an over the road truck driver, had all the money with him and he was not at home yet and would be home the next day, his answer to me was, Maybe you should just bring the car back. Again, I am down to 5 payments left, my thoughts on this is, they know I have a nice looking car and they could sell it again and get more money out of it.
This past week I was 6 days past my payment and I was told that if I did not have the money in by 3:00 that day, they would come and get my car, I say this because I was told by Carmel, Indiana that they don't threathen to Repo your car, they would not do that! Yes they do! I would never send another soul to JD Byrider/CNAC to buy a car. I was going to buy another vehical from them but with the experience that I have had, I would not and will not send anyone else to them, in fact I will do what ever I can to discourage anyone from going to them.
By the way, the money I took into them that day they wanted me to bring my car back was my sisters house payment, but they didn't care where I got the money, just as long as I got it! I am very disapointed in the type of people they have working for them, it seems like every time they get someone with a heart, they get fired or move on to other jobs, I guess you can't have a heart and work for CNAC/JD Byrider.