We had leased at a dealership a few towns away, but that dealership went out of business. When our lease was done, we call Jeep corporate and they told us that ALL Jeep dealerships are required to take delivery of the Jeep. We called John at Sport Jeep and he argued that they didn;t want to deal with the car. I informed him that Jeep Corporate policy required that he take the car.
In order to show me who's boss, John went to the car, found several small scuffs and told me there was a $1600 "wear and tear" charge because of the scuffs. It was his way of showing me that he REALLY didn;t want to be bothered with my lease return.
I drove off the lot, told John where to go, and took the Jeep to Family Jeep a few towns away - who accepted the Jeep with no wear & tear charges.
A few weeks later, I started receiving calls from TD Finance. Apparently, John had submitted the invoice for the $1600 in charges on a Jeep that HE NEVER TOOK IN! I fought with TD Finance and Sport Jeep for about a year & they eventually released the charge & promised me they'd release the bad report they'd given to my credit report. Here we are a few years later and they still won't remove the mark from my credit report.
John at Sport Jeep is a liar and committed fraud by submitting an invoice on a car that he never received. TD Auto Finance has refused to remove the negative mark from my credit report ever since.
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