I approached ALLSTATE through 1 800-ALLSTATE in- May to ask about car and homeowners insurance. I changed my insurance to All-State on May 31. The client support broker assured me that protection was successful quickly and mentioned that she'd inform my mortgage business of my change in insurance providers. Roughly 8 weeks later, I obtained a notice from my mortgage business declaring that I didn’t have homeowners protection.instantly I approached Allstate to ask about my homeowners insurance. Allstate established that I'd protection but couldn't inform me if/once they informed my mortgage business of the change. Nevertheless, my mortgage business did possess a report of me informing them of the change. An Allstate customer support broker, sent my mortgage business evidence of protection while I had been about the telephone together. Nowadays I obtained a notice from Allstate declaring they prepared to stop my protection because of nonpayment efficient October 5. Immediately I approached Allstate to confrm they haven’t received payment. The Allstate Representative was brief with me and explained it wasn’t Allstate’s fault, it had been my mortgage firms fault. I approached my mortgage business to ask why my insurance permium hasn’t been compensated. Our mortgage business mentioned they never received notice from Allstate nonetheless they might deliver Allstate the cost INSTANTLY. Allstate may obtain cost in 5-7 business days. I chose to contact the Greater Business Institution since I've been excessively disappointed with how Allstate has handled me like a client. Personally I think they didn't follow-up after I changed my insurance for their organization. There's been misconceptions and guarantees to fix the issue nevertheless the issue hasn't fixed. I approached Allstate to request basically could be punished for changing insurance providers prior to the renewal time. A person support broker explained that I'd be billed $122 easily transformed businesses prior to the renewal time. I’m don’t realize why I'd be punished when Allstate didn't follow-up to make sure that I'd insurance policy. I simply need to know that my rates are now being compensated which I've insurance policy.
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