To Whom It May concern
I bought a 96 Dodge caravan from JD Byrider in Emmaus. It has been absolutely a nightmare, I called them a week after I had it and told them my trans was slipping and they told me yo tow it in. I got a call the next day and they said nothing was wrong with it. I picked the car up and to make a short story sweet...
The trans went the next day
They made me pay for towing once again
They had it sor 2 months to fix and lied and said (tommorow for about a month) It would be fixed
I went up there a couple times to see it sitting in the parking lotwhen it should actualy have been in the garage with the wheels off cause that is what they told me they were doing
After 1 1/2 months it was "finally fixed"
I got 1/2 mile down the road and the transmission wouldnt shiftand had to bring it back
The next day they informed me that it was fixed but they broke a sensor and also put a filter on it and it would have to come back exactley 30 days to remove it
The van still ran horrible and i called back for my appointment and no one would take me into get it removed
finaly we yelled and screames and I finaly got a appointment with these incompetent people
They lied about what they did to the car and convenientley lost all the paper work and said their computer lost all their information
The van was running horrible once again and they replaced the sensor but BROKE the fan
Ii got a summons that they were riding in my van and didn't have a insurance card so I got a 385. Ticket
Ii talked to the police officer and he will testify to this
They put on a extra 100 miles in my car and when I called Randy (manager) he said that the guy took it home with him because he had to drive it at least 80 miles to pass inspection
I called the place that past the emissions and they said it had to be driven at 55 mph for at least 6 miles (big difference)
The manager Randy told me to drive it for a while and see if runs ok if not they would talk it back
When I went back cause everything they fixed does NOT work they told me no deal
Anyway now that I have vented and I know nothing will probaly become of this I just wanted to have proof for the bbb and attorney general that I tried to resolve this, have a great day
Sinceraly
0 comments