I bought a car from Jd byrider at this New Castle location before, and the car was ok. The warranty was horrible back then, but I paid for some car work and never was late on a payment. My car broke down at the time when my total cost on the car to pay it off was around $2000 and instead of just telling them to come and get it I called them. Steve the manager of the place said he could make me a deal with no money down since I told him I was low on money. I was surprised and a little happy. He gave me a car I thought was nice. The day after I got it it wouldnt start. Took the car back the next day and they looked at it... And then let me leave with it. They did absolutely nothing to the car, because that same night it broke down again. The battery I thought was the prob. I get it started and drive all the way home an hour and a half from where I was... And my home is an hour from the Jd byrider location. It wouldn't start the next day, so I told JD Byrider to come tow it back since it wouldnt start. They said at 9:30am they would send a tow truck out there as soon as they got off the phone with me. At around 3:20pm the car was still in front of my apartment, so I called the Customer Service number on the JD Byrider Website and complained to them. As I was talking to them the tow truck arrives and tows my car away.
At about 4:30 the JD Byrider where I got the car from calls me back and says the District Manager called and said that we have to get your car fixed ASAP and put your car ahead of everybody elses because we dont want to lose you. So they have it for a couple of days and Steve the manager calls me and says IF I CAN GET A RIDE he can get me a loaner. After he sold me a crappy car he tells me to get a ride up there. Well I did, and when I get up there he gives me another crappy car for a loaner. 1998 Toyota Corrola with an AM/FM radio (no cass or cd player), and the gas is on Empty. So I had to put gas in it as soon as I got it. I am very unpleased and am searching for a way to get out of this contract with JD Byrider right now.
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