Usacomplaints.com » Cars & Transport » Complaint / Review: GBOX - Porsche Gearbox specialists - 5757 Arapahoe Ave. Lied about repairs - put used parts in my transmission - and didn t return the transmission I sent them. #947208

Complaint / Review
GBOX - Porsche Gearbox specialists
5757 Arapahoe Ave. Lied about repairs - put used parts in my transmission - and didn't return the transmission I sent them

I contacted GBOX in ealy 2010 when my 1999 996 transmission started to make a "whining" noise and GBOX was always on the rennlist forums as people who specialize in transmission repairs. After talking to Erik Johnson he convinced me to buy a 4.0 ring and pinion set for my car say it would be a good performance upgrade. I sent my transmission to GBOX to have it repaired and the new 4.0 ring and pinion installed. When I got it back the transmission was not running as "smooth" as OEM... I noticed vibrations that weren't there... So I complained and they told me it was normal "break-in" and it would get better... Over the coming months it did not get better but in fact got "worse"...

A year later I contacted GBOX again and I was informed that ERIK JOHNSON no longer worked there and Stan who is one of the owners of GBOX LLC and he told me that I owed them $1000 for a core charge because my core was rebuildable and they had to use a new one for me!!! He didn't even address my complaint!

AT NO POINT WAS I TOLD BY GBOX THAT i was not getting my original gearbox back.


Offender: GBOX - Porsche Gearbox specialists

Country: USA   State: Colorado   City: Boulder
Address: Unit # C1 East
Phone: 3034408899
Site:

Category: Cars & Transport

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