Complaint / Review
Budget Car Rental
Salesman at the Tulsa International Terminal Fraudulent Representations by Budget Salesman

We had a pre-arranged rental for a car in Tulsa, Oklahoma using Budget. On arrival, the sales rep indicated that we would have a better car for approximately $14.00 per day. He said he was giving us this special rate as a courtesy. What he did not inform us of is this rate was $14 a day additional charge and not the final rate.

We had budgeted $264 for the total rental and ended up paying over $600.00 for the rental. The salesman was dishonest and deceptive. It was intential to mislead us into a higher priced rental and not until returning the vehicle did we notice the charge and rate differential.

We will be following up on this matter with the FTC, state of Oklahoma, Better Business Bureau and if necessary legal action as I am an attorney and really ticked off by the deception.