TUESDAY, MAY 8 went into Camping World and spoke to Ken at the service desk. I told him I needed a rear air conditioning unit on my motor coach. I stated that I wanted a 15,000 BTU unit with NO heat pump plus a thermostat. I gave him the numbers that came DIRECTLY off my old unit. He stated that they could not come off the unit because one was a thermostat number. Of course I had to explain that I wrote the numbers down while a repairman called them out to me. He still insisted that they were the wrong numbers. I told him that we are arguing for nothing because I still needed a unit.
Well, he made a few calls and then asked me for the numbers he had earlier refuted. He gave them to the person he was talking to on the phone. Finally, he stated that because my two units worked in conjunction, I would have to go back in with the same unit and thermostat (13,500 BTU with heat pump).
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