Usacomplaints.com » Cars & Transport » Complaint / Review: X-Press Van Lines - Several nasty people. #891918

Complaint / Review
X-Press Van Lines
Several nasty people

Several unpleasant people! Pay attention to my tale: I'd a quotation out of this organization about 14 days just before my prepared shifting day (6/30). It had been the least expensive estimate that I acquired from any moving organization (precisely 1070 bucks) shifting from Tennessee to Ky. They centered the price about the stock checklist that I supplied (Not centered on weight-which I later discovered is illegitimate) and questioned me to get hold of them twenty four hours before the real shifting day to provide them the ultimate listing of products (and also the quantity of containers that we place an arbitrary significant number originally). The senior advisor who approached me (her title is Jennifer) requested me to select 2 times screen in case of climate crisis therefore I offered her the 6/30 and 7/1. I named her 4 times prior to the proceed to provide her the ultimate stock checklist and he or she advised me the dispatcher might contact me 48-hours prior to the planned day. Obviously he did not contact me on 6/29 I named her and he or she stated that he would contact me around 6 pm. I waited until 6:30 pm with no phone and so I named her again and he or she related me by having an unprofessional rude supervisor (his title is Sergio Sanchez) who explained there have been no vans accessible and that I needed to delay yet another evening or else to select a brand new organization! (all with no apology or clarification particularly when I told him which was unprofessional and someboy must have approached me couple of days ahead of time when I prepared for that water, energy and web to become disconnected about the real move-dateis night. Their reaction was: "Possibly following day or get another organization!". I'd no additional option but to take. He explained he'd contact following day, I attempted to contact him from 3-6 pm but his answering device was what I acquired and around 6:30 pm I eventually got your hands on a man with bad connection and unprofessional attitude who explained that Sergio had quit for that day and also the vehicle was within the store and that I needed to delay another 2-3 times or even more! He did not actually allow me complete speaking with him and hung-up on me. Following day at 10 am (I currently reserved a Peneske vehicle when I understood these were a scam) I named this douchebag Sergio at his quantity so when I told him it was Baha (my title which he understood) he responded: "Yes, how do I assist you to?!" I told him I had been awaiting the vehicle and he explained they ended the transfer when I had a battle using the supervisor (the man who hung-up on me) plus they were likely to pay me the 200 bucks! Therefore nauseating

The corporation has only one vehicle! They're unprofessional number of scams and you will visit Division of Transport http://ai. Fmcsa. Dot. Gov/hhg/search.Asp and find out the amount of grievances the corporation has. Sadly I discovered all of this after my poor encounter together!


Offender: X-Press Van Lines

Country: USA

Category: Cars & Transport

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