Usacomplaints.com » Cars & Transport » Complaint / Review: Trusty Transport - Terrible service. #391541

Complaint / Review
Trusty Transport
Terrible service

Our organization is available of automobile transport. We approached Reliable Transportation simply because they had an automobile open to transportation about the path our vehicle was touring. Your pickup acquired the automobile, along with a morning before delivery approached the company we were informed to provide to, to setup the shipping. (it was to be always a COD - gather in the individual getting the automobile).

While our driver named the company, he unearthed that no body there understood something concerning the vehicle. The company was just a storage factory plus they had no data regarding who the vehicle belonged to, or did they've a COD cost for this transportation. We attempted to get hold of Reliable Transfer - you CAn't contact them by telephone, only fax. The only real reaction we got from their store was they offered all of US the data they'd. Reliable Transfer produced no work what-so actually to assist us enter connection with who owns the vehicle. We wound up needing to contact the collection area, who luckily was prepared to reveal the data of who'd bought the vehicle (it was an automobile dealer), and provide us a telephone number.

We'd to create telephone calls towards the operator of the vehicle to obtain cost data - luckily we've the ability to approach charge cards - if we'd required a money cost we'd have now been out-of fortune whilst the new driver existed several hours from the dropoff position. We also needed to locate a diverse factory to consider the vehicle, whilst the unique factory declined to simply accept it, after being informed we did not need them to produce the car till we confirmed the transportation was taken care of. Your driver was postponed and we went an extremely actual threat of being 'caught' by having an undeliverable vehicle on our vehicle.

All of this, but we'd to deliver the agent, Reliable Transportation, a cost of $134 for his broker charge - for doing nothing to assist in this transport - quite simply, we'd to pay for him for NOT performing his work. We informed him we weren't likely to pay him his agent charge and he replied with extremely rude and unprofessional intimidating emails. Sadly, within this economy, our organization wouldn't risk obtaining a poor credit score by not spending this brokeris undeserved charge, therefore we settled it, but I do want to make certain everybody knows to not make use of this broker for possibly moving their very own vehicle or even to carry vehicles for this broker.

The corporation's site statements they've a 'little select number of reliable motor companies' they utilize, when the truth is they consider the very first provider that arrives, prepared to carry their automobile. They've no idea who they're coping with - therefore the customer who needs to employ the corporation to move their vehicle is going for a large danger. They might have great support, on the other hand they might not - all based on what provider accumulates the vehicle. Reliable Transfer doesn't inform people when their vehicles are acquired (our new driver had no thought her vehicle was coming - imagine if she'd been outoftown?

Please, please, PLEASE - everybody that has something related to automobile transport - don't make use of this agent, and inform everybody you realize, to not use Reliable Transport. You will find additional posts with this site associated with Reliable Transfer from Arizona - this is actually the same organization. They're currently situated in doctor.


Offender: Trusty Transport

Country: USA
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google