Usacomplaints.com » Cars & Transport » Complaint / Review: US Airways - Poor customer service. #873668

Complaint / Review
US Airways
Poor customer service

I had been traveling Philadelphia to SFO and also the flight attendant generously provided a beverage and that I generously approved a bloody mary. I quickly noticed I created an error since I'm attempting to reduce my booze drinking. I offered my beverage to my buddy which was traveling mentor since I did not need the beverage to visit waste. The clerk went from super-nice to tremendous mean in a heartbeat. She earlier requested to consider my layer to become strung. While she questioned easily offered my drink absent, I stated yes and informed her nicely that used to donot understand I really couldnot provide my drink away and that I had never noticed or read this principle. She responded, "Why not utilize your good sense?" And He Or She stated this before a complete cottage so everybody within the 1st-class noticed this since there is just 4 lines. I felt ashamed that she'd declare this essentially blaming me of taking a $5 beverage.

I responded to her, "Why not be much more ethical?"

I had been so angry that I when back again to the rear of the airplane in lots of traffic, requested my buddy to provide me back the beverage and that I condemned the beverage about the galley table. "listed here is your damm beverage back!" She noted me to Chief Leo and that I told my aspect of the tale to him and he explained there are actually guidelines (not that apparent) about offering beverages. I apologized to him and informed him that used to donot learn about these guidelines. He congratulated my towels and stated that it had been merely a 3 and 1/2 time flight and fundamentally only get on to get a fairly small trip. This settled me along and on my long ago to my chair I visited the galley and stated sorry to "Nurse Crotchety." (One flew within the Cuckoo's home.) She didn't recognize me and simply looked away. Used to do not purchase anymore beverages or food. I dropped rely upon U.S. Airwayis representative for common decency and frequent courtesy. I'dnot set it past her to place a bugger in my own dinner. Why does this ice-water flavor so amusing? Since she screamed at me before a complete cottage and created me get get my beverage (in lots of traffic), she made me feel just like a young child. Moreover, she made me feel just like a crook. She produced no try to clarify the guidelines and also the reasoning in it. Nonetheless, I still hardly understand what sort of $5 beverage might lead to so much publicity. I'd have taken care of the fricken beverage. No guests ought to be designed to feel just like a crook.


Offender: US Airways

Country: USA   State: California   City: San Francisco

Category: Cars & Transport

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