Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Dallas bbq - Poor customer service and fraud. #562450

Complaint / Review
Dallas bbq
Poor customer service and fraud

I visited BBQ Over Time Block today and was handled like trash! I had been extremely troubled using the method I had been voiced to from the 3 supervisors as of this area. Me and my buddy visited this cafe 2/22 after-work at 9:00pm. We were placed and also the waitress asked us what we desired. We both requested beverages, I requested a blood frosted beverage, and my buddy requested the unique that was a blood long island ice tea. Whenever we obtained the beverages, we both started to consume mine, instantly my buddy mentioned hers did not taste right. We then proceeded to inform the waitress and also the waitress stated the supervisor would need to come and keep in touch with us about her drink. Although we were awaiting the supervisor our food came and that I was very amazed that my beef was burnt and inedible, this isn't the very first time I've visited BBQs and requested both blood iced beverage and also the rotisserie chicken, which felt excellent after I had them previously. Once the supervisor came my buddy advised him the drink didn't taste right and he or she would really like him to displace it to get a basic blood iced beverage. The supervisor informed her extremely rudely that people do not do this 'anymore.' We were taken back by this comment, after which stated what're you referring to. He explained we-don't return beverages, and we stated we-don't wish to return it we would like another one since it doesn't taste right. He declined to consider the beverage back and that I told him that people simply wont purchase it! Our buddy asked to get a glass of water and he visited proceed and obtain it so when he introduced it back I questioned him why my poultry was burnt, he explained all poultry that comes off the rotisserie is burnt, this can be a rest. I've consumed this poultry before also it wasn't burnt. The host introduced a brand new bit of poultry and it’s burned aswell. The host quit the poultry so when I talked towards the supervisor he explained would you like a different one that'snot burnt, and that I told him that's what I ought to have reached start with. I told he might consider the whole bowl of food used to donot need something.in the period amount of awaiting the supervisor to return and forth to the desk I consumed the cooked potato, are you aware he set the cooked potato about the statement! The host introduced the bill over using the beverage onto it that my buddy stated did not taste right, we informed the supervisor we were not likely to purchase this and he nevertheless place in the statement. We quit the quantity of cash for my buddy meal and my beverage and proceeded to depart. Whenever we came downstairs both males requested us concerning the statement and we informed them that she didn't such as the flavor of the drink plus one guy had the audacity to express that people are people and we created the option to-order the drink. Issues were getting away from palm and that I stated the client support I obtained continues to be terrible and he explained easily experienced in this way I ought tonot return. I mentioned I'dnot and strolled out, and informed them to contact law enforcement since I had beennot fighting together anymore. I perform every single day as well as for this cafe to consider I simply did not wish to spend $10 to get a beverage is ridiculous, I simply desired to get a different one based on the flavor, the drink much more likely has soap residue inside it. However they do not modify drinks, employed in the meals and drink business that does not actually appear authorized or balanced.in my opinion the exercise they mentioned was based on the clientele they attract. I actually donot think they'd handle another clientele in this way. I'd like an apology.


Offender: Dallas bbq

Country: USA   State: New York   City: New York

Category: Cafes, Bars, Restaurants

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