Complaint / Review
Dollar Rent-A-Car
25 cent tolls and $25 service fee

Last Thanksgiving I went to visit my family in Florida, and somehow I ended up not paying a number of 25 cent tolls, I remember in 2 occasions when I was on the highway, there was a toll ahead and no way to exit, but other than that, I dont remember not paying tolls. About a month later, I get a bill for 12 tolls at 25 cents each plus $25 dollar charge per toll so a total of $303 dollars charged to my account by Dollar Rent-A-Car.

I called dollar and they refused to refund my money, claiming it was entirely my fault, that they are not responsible for tolls.

If the toll is such a big problem in Florida, Dollar must make the toll paying machine standard equipment in their vehicles. Even me, who has been to Florida before, was completely shocked that the toll situation has become such a problem in Florida. Consider a tourist from Europe that has no clue how tolls work here, they will get raped by Dollar.

I am disputing this with my credit card. But, I will NEVER, EVER rent from Dollar/Hertz again.