I want to start by saying that i made an agreement with mr: Rumenique who works for all coast auto transport, on 02/14 where it agreed that on the 02/20 the vehicle would be picked up, stayed that a deposit of $200 needed to me made at first then the remaining $500 upon arrible of the car, wish i agreed. On the 02/20 no one called to report a status on the case after being calling for 3 day. On the 02/23 the trucker called staying that he had family emergency and that because of that reason he was unable to pick up the car for me, i understood perfectly. Then i called the customer service department to let them know what had happend and to see what steps i need it to do now, they never respond to any of my phone calls or mesages, then on 02/28 mr: Rumenique answer my call and tels me he has nothing to talk to me about then gives the customer service number to deal with them in a really rude manner, i called and mrs: Helen answerd she ruddly said we do not speak spanish and hung the phone,
That when I Marelys G Daughter of Rolando M above mentined person who was the one who made the contract with them, he being on the line aproving the translation/to speak on his behve, mrs: Helen hung the phone but prior said i have nothing to talk to you we didnt make a deal with you and said if you still want the car you have to pay an addition $150.00 dollars to what was agreed upon contract and wait till tomorrow that we contact you to tell you the driver information. I really believe that they are a repoff. Never seen such a company that would steal money from people like this they kept my money and never brought me my vehicle.
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