Usacomplaints.com » Cars & Transport » Complaint / Review: Orbitz - Change 1 Leg = Re-Book entire trip?. #835403

Complaint / Review
Orbitz
Change 1 Leg = Re-Book entire trip?

I arranged a round-trip ticket from NYC & Florida. Desired to modify 1 knee (the outbound leg just), and so I might proceed one-day earlier. Orbitz insisted on re-arranging the whole round-trip solution, such as the 2nd leg (the return trip), despite the fact that I had beennot producing changing towards the 2nd leg. The brand new outbound solution to California each day earlier was exactly the same cost, however the return trip (that I had been not producing any change) was $200 more. Orbitz attempted to inform me I'd to pay for the $200. Orbitz also explained these were pursuing JetBlue's plan. Clearly, JetBlue denies getting the plan. To create things worse, Orbitz Customer Support subsequently decided to create the change, delivering me a contact, nevertheless when I named the client support division, they'd not recognize the estimate formerly communicated in my experience. I'll never use Orbitz again as well as in reality, all this was my problem since I ought to've recognized to not utilize Orbitz within the first place. Arranging straight using the supply may be the approach to take.


Offender: Orbitz

Country: USA   State: New York

Category: Cars & Transport

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