Usacomplaints.com » Cars & Transport » Complaint / Review: Agape Auto Transport - Dishonest, Untrustworthy, broke the contract terms, Mt. Juliet, Tennessee. #827354

Complaint / Review
Agape Auto Transport
Dishonest, Untrustworthy, broke the contract terms, Mt. Juliet, Tennessee

On 09/22 I placed my order with Agape Auto Transport to move my car from Zip Code 02379 to Zip code 85251. They said that they would schedule my car for pick up 10 business days from the day I paid my 180$ deposit and that I would pay the driver an additional 800$ upon delivery. However 10 business days went by and I received no word about my vehicle being picked up, so I emailed asking about it and they said the only way it would get moved is to pay 1,100 upon delivery instead of the original 800 that was quoted.

However I could not afford to upgrade to the faster shipping option so I waited for a carrier. Weeks went by and there was no word about a carrier. They kept telling me I would have to pay more to get it picked up. Finally in November, I was so fed up with waiting that I said I would pay more. So I agreed to pay 1,100 to the driver upon delivery. So they scheduled a pick up date for 11/05 (6 weeks later). I talked to the carrier before he was going to pick it up and he was not 100% in the head. This made me uncomfortable, so I called Agape, left a message and told them I did not want this carrier. I also told him not to come pick up my car. So he did not.

It had already taken so long to get my vehicle scheduled, and by the time it was scheduled, the person they scheduled was not fit to move my car. I decided to cancel my order with Agape and I asked for a refund of my deposit since they never moved my car. They denied me the refund and would not return my emails. I filed a complaint through BBB and they returned the complaint by saying No they would not return my refund. I filed a complaint through the Department of Commerce in Tennessee, and they still continued to deny me my deposit. It has been 5 months, and this matter still has yet to be solved. I would just like my 180$ deposit back since they did not move my car.


Offender: Agape Auto Transport

Country: USA
Address: PO BOX 672
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google