I scheduled my payment on the first of the month for the 26th of the month in which payment would be current. On day 45 they repossessed my car. They took the payment out of my account on the 26 but picked the car up on the morning of the 27. I contacted them the morning of the 27 and was told they had sent email to repo company to stop repossession. We were not given the location of the vehicle to get our property out until Monday. After speaking with Ford Motor Credit they kept telling me we didn't call meaning I had not called them back when they called me 100 times a day starting on the 1st with a schedule payment.
Now I have to pay the payoff to get it back because my state does not mandate it to be lower.
Beware of Ford Motor they do not have the best interest of the consumer in mind.
I will never do business with them again.
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