Usacomplaints.com » Cars & Transport » Complaint / Review: Ugly Duckling - (Now Drive Time) - Ugly Duckling (Now Drive Time) ripoff refusal of payment dishonest sneaky unethical. #81335

Complaint / Review
Ugly Duckling - (Now Drive Time)
Ugly Duckling (Now Drive Time) ripoff refusal of payment dishonest sneaky unethical

I perchased a car from UD (now DT) in it was a 93 Toyota, ran great, looked good and passed inspection by a certified Toyota Master Technican. The interest was high but I was fresh out of the military and only 20 years old so my credit was non-existant.

I had a good paying job and was up on all of my payments untill I got laid off of work. At this time I called UD and requested that I get a defered payment so that I could look for a new job and begin making payments again. They agreed and I found work (at this point I was aprox 2 1/2 months behind). When my first payday came around I talked with thema gain and informed them that I would be making payments again starting the day after payday. (This put me 3 months behind.) At this point I was quite happy to work with them and get everything taken care of. The morning after payday I was called by UD (I worked graveyard shift and got off work at 6am). I told them that I would have the full back payment turned in to them by 5pm, I also informed that I was working graveyard shift. That morning (at aprox 10am) they came to my house and repo'd my car.

I was working on reporting the car stolen when I was contacted (at aprox 4:30pm) by UD and told that they had repo'd my car and that to get it back I would need to pay the full value of the loan including interest. When I told them that I had the full 3 months to bring the vehicle current they said that was too bad and that I needed to get the entire value of the loan or I could not recive my car.

At this point I figured I would never get the car back from them and requested my personal effects from the car. They told me that they would not return the car or anything in the car unless I paid them the entire value of the loan.

I let this go and I had the Repo put on my credit (going from no credit to bad credit in less than a year). I chalked it all up as a learning experiance and moved on. I recived no calls, no letters or any other indication that I was responsible to pay for the value of the car after its resale. I never recived any indication of what they DID get for the vehicle after resale.

Two days ago I get a call from a company that has perchased my debt from UD/DT in the sum of $7003.13 They have been very nice and have been working things out with me to try and make payments on this debt... What I need is to find if there is a way to make UD/DT give me a statement showing what value they got from the car. As well as anything that can be done about what I now understand to be the illegal process of holding my personal effects hostage.

For anyone interested in Seeing some of the previous dealings here are three links from the BBB showing that 'Ugly Duckling' is no longer in buisness even though a BBB lookup for Drive Time shows this:

Additional Doing-Business-As Names:
DriveTime Credit Corporation
Ugly Duckling Car Sales, Inc.
Ugly Duckling Corporation
Ugly Duckling Credit Corporation

Http://www.phoenix. BBB.org/commonreport.html? Compid=3010477&national=Y
http://www.phoenix. BBB.org/commonreport.html? Compid=12005953&national=Y
http://www.phoenix. BBB.org/commonreport.html? Compid=12005953&national=Y


Offender: Ugly Duckling - (Now Drive Time)

Country: USA   State: Arizona   City: Mesa
Address: 333 S. Alma School Road
Phone: 6028526600

Category: Cars & Transport

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