I have an extended warranty on a 1998 Jeep Wrangler. The transmission recently went out on my way to work, so I had it delivered to a local garage. Wynn's intitially approved a replacement transmission for $900, $275 for labor and even agreed to pay $137 for a one year warranty on the replacement transmission.
However, the repair shop wanted the money up front (maybe they knew something I didn't). I wouldn't agree, so I had the car towed to the Jeep dealer that sold me the Jeep and the contract to me (there was no deductible if they did the work). After they took it apart, Wynn's sent an inspector out. Now they refuse to repair it, saying it was clearly making noise and that I should have taken it in for repair earlier. Then, two hours later, they said they would pay $400.00.
I am a 53 year old professional who drives 9 miles to work each day. This Jeep had not even been in 4-wheel drive in the past year. When it quit, it just quit. No noise, no smoke, no nothing. Wynn's took my $1,750.00 and gave me the driveshaft. Phone calls did no good. They even refused to put their decision in writing. The car dealer mechanics don't understand how Wynn's can look at the transmission for two minutes and has been trying really hard, but Wynn's doesn't care.
Avoid these predators at all cost.
0 comments