To whom it may concern,
On June 2 between the time (s) of 8:00am to 8:45am, My wife's 1998 4 door cavalier was taken into Kwik Kar in Forney, Texas owned by a Mr. Green for a refill on her Freon for the air conditioner.
Not knowing Mr. Green's Kwik Kar shop did not have the proper equipment to fix the vehicle's future problem, he charged me anyways for the service that he could not fix.
39.33 was the cost for my inconvenience that could have been resolved at Pepboys, Speedy's, NAPA, and Car Garage for less and that had the proper equipment to fix any further problems the vehicle had.
I feel that Mr. Green should not do this type of service if he can't fix the matter any further problem of any vehicle with out the proper equipment required for any job.
Now I have to pay another 30.00 fee for the others to do the same thing Mr. Green did for them to tell me the same thing and then fix the problem that Mr. Green could not finish.
I have spoken to a young man named David who said Mr green was going to refund the amount back to the card, but has yet to do so. And the last thing David a.K.A. (Asst. Manager): Said Mr. Green did not want my business in his shop if I was going to go around town telling people about what he did.
I want my money back so I can take my business else where. Thank you for taking the time in reading my letter and hopefully people out there can now ask the question that I thought they did not have to ask, Do you have the proper equipment to do the work for my vehicle?
Thank you,
Concern Custome
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