Usacomplaints.com » Cars & Transport » Complaint / Review: Fred Martin Superstore - Too big to care about customer service!. #795544

Complaint / Review
Fred Martin Superstore
Too big to care about customer service!

You'd believe with modern tools, funding an automobile on the internet will be a Number Mind-im. My partner and that I did all of the leg-work, completed monetary programs via the web, subsequently had a dialogue within the telephone by what we desired and just how much we required our cost to become.

All we had a need to do is try our vehicle of preference to ensure it match my partners big body. The revenue director we talked to within the telephone stated "there's no reason we couldn't support you". Therefore we consider the 40-minute push to Fred Martinis.

Today, the initial purchase of company in a car dealer ought to be to present us an automobile! No, alternatively we were herded to some table togo over every part of the first software (that people finished via the web). Another credit check was completed, despite the fact that we'd a duplicate of the prior creditcheck, that evening, at hand.

Forty-five minutes afterwards; "When do we reach take a look at an automobile" questioned my spouse. The saleswoman responded, "In a couple of minutes." A half-hour passed and again my partner requested when may we reach visit a vehicle? The girl stood up and stated at this time. We strolled from the dealer using the saleswoman and over the lengthy parking lot simply to be escorted into ANOTHER BUILDING. The"saleswoman" stated, we would like one to keep in touch with our "unique funding" people rapidly to help you begin to see the vehicle before it gets black.

I would like to let you know about that additional building at Fred Martin Supermarket... It's such as the car or truck dealer for misfit customers! It reeked of tobacco smoke & most people there appeared as if they mightnot manage a container to p* in! That doesnt mean they didnt deserve quality customer support. All I am talking about is the fact that they didnt take some time to exhibit us an automobile, AFTER WHICH discuss funding and feasible cash right down to replace with a significantly less than perfect credit rating. Alternatively, they handle you prefer you've leprosy! Should you don't are available in having a high-credit rating you receive substandard therapy. My spouse is definitely an IT supervisor in a well known college and may have set a sizable deposit about the vehicle, when they might have troubled to exhibit it to us and sometimes even request.

We sat there for around another half-hour and believed to h* with this specific, and remaining! All whole we were in the dealer for nearly two hours and not were treated the way in which a person ought to be handled, with regard. Two hours lost and not got to check out, much-less try an automobile.

Fred Martin Supermarket is too large to worry about quality customer support! We were informed while waiting, they promote 500 to 600 vehicles per month there. Our wish is the fact that any possible customer says the grievances about Michael Martin Supermarket and requires their company elsewhere!


Offender: Fred Martin Superstore

Country: USA   State: Ohio   City: Barberton
Address: 3195 Barber Rd
Phone: 3307534444
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google