Complaint / review / scam report
Larry H. Miller Automall
Disrespectful and Dishonest

Complaint / review text:
I guess that I should have expected as much and I only have myself to blame. Heres the deal... Or lack of one. When we got to the dealership the sales guy Mike had nothing ready for us even though we had a 4pm appointment with Jeff F.

Jeff F. Had dumped us on Mike maybe 20 minutes before we got there. It took Mike 2 hours of driving us around to different lots in order to find a car we could even drive! The other car lots staffs were MIA and made it so the cars there couldn't be accessed. I was ready to call it quits when they drove us over to Karl Malone Toyota and showed us a 07 Chrysler Pacifica AWD. We were happy to take something out for a drive after two hours of waiting. The car was great and after them showing us a "sale" price of 16,855 on it and then telling us that they would give us a deal of 15,455. The car booked for 15K so I figured that 14 was a fair number. After some dealing they came back with 14,250. I didn't want to fight over 250 bucks. I should have fought! Jeff F. Had told me that there "employee" price was 14,200 but I am home now and after I got the car I was looking online and found that Karl Malone had it listed for 13,990! Shame on you jeff! You lied! I guess you have to be a liar to work as a car salesman at LHM though. I should have known but Jeff should have given me the price Karl Malone was offering it for and that goes for Mike too! LHM I challenge you to make this right! You could have saved me 260
dollars and more considering that 19.49% interest is what my financing went up to when the price went down to 14,250 from 15,455. Also LHM I was quoted by Jeff that I would not have to come up with anything down and no payments for 60
days. When Mike ran the numbers he came back and insisted that we had to come up with one thousand down. Oh and my first payment is due on 2/14 today is 12/31.

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