Usacomplaints.com » Cars & Transport » Complaint / Review: Speedway - Debit Card transaction at the pump ripoff. #792784

Complaint / Review
Speedway
Debit Card transaction at the pump ripoff

As every person does each week, I decided to put some gas in my car so I can run my errands. Deciding to go to Speedway seeing it was most convenient since it was on the way to the location I needed to go to, I made the transaction of $10.03 at the gas pump, figuring that it would be quicker than going inside. Not knowing of my big mistake, I went about and stopped at a few stores and bought only a couple things with no trouble of purchases seeing how I just got paid.

Finally I decide to do a little grocery shopping and at the check-out, attempt to take out $20 in cash... Trouble. "Insufficient Funds". I rushed home and took a look at my on-line bank statement to find out I had a $125.00 pending purchase at Speedway! I called the Speedway support line only to find out there was a $125.00 deduction for transactions at the pump for debit cards. The worst part was that they told me Visa card holders, the card I used, has a limit of $74 for transactions at the pump and that they can't take care of the transaction, that it was my credit card company that had to deal with it.

After calling my bank on behalf of Visa, I was told that they cannot take care of my problem and that Speedway has to take care of it since it is their computers processing my transaction. I now have to wait 4 days to hopefully get my $125.00 back for a transaction of $10.03, which should have held a limit of $74 seeing how I used a Visa card. So with $13 left to my name and an 1/8 of a tank of gas, I have to get to and from work, buy food and pay bills with what I have left.


Offender: Speedway

Country: USA   State: Michigan   City: Roosevelt Park
Address: 2797 Henry

Category: Cars & Transport

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