On November 21, both Chris Guiffre (aka ch1215g) entered into an agreement on www.my350z.com for me to purchase a brand new, unopened, Hotchkis Sway Bar for 350Z valued at
$399.99 dollars (reference link for price/value: http://www.summitracing.com/parts/HSS-22413).
Actual for sale thread: http://my350z.com/forum/north-east-marketplace/540034-rear-hotchkis-sway-bar-new-cusco-a-arms.html
Prior to my sending payment, I expressed that I would only be willing to pay if it shipped out immediately. Chris confirmed that the item was ready to ship immediately and would ship out the following day. (See supporting documentation below of all communications)
I requested that tracking information be sent immediately once shipped, and he agreed to do so.
The item had not arrived by November 26 and I had still not received any tracking information, so I followed up with Chris to request a refund at that time since he had not complied to our original agreement.
Chris responded with a UPS tracking number. (Reference: 1Z2385X00344373930) However, the tracking number did not have an origin scan, which indicates that UPS had not taken possession of the package. I asked Chris for a refund at this point since the item had not yet shipped.
Chris replied at first that UPS had not yet picked up the item. When I requested a refund, he changed his story to state that he had dropped the package off at a UPS store location himself. When I asked for a copy of the receipt, he changed his story again and said that his father dropped the package off at a UPS store location. When I asked for the date and time that it was dropped off at a UPS store and the location information or phone number, he refused to provide this information. I again asked for a refund of my money.
I repeatedly asked for him to prove the date and time he claimed it was shipped, along with the location, but he would not answer my questions, so I filed a dispute with Paypal. Upon his receiving notification from Paypal that I had filed a dispute, his response was "That was a mistake. Have a nice day." When I pointed out that he had only printed the label and not shipped the item, his response was "Meets PayPal agreement so it's fine." Once I pressed the issue, I received confirmation from UPS that he canceled the shipping label and that they never had possession of the item.
I then contacted him about the shipping label having been canceled, and he confirmed that he canceled the shipping label. I asked for a refund again, and his response was "Going to have to wait til the case is over."
I asked if he was going to intentionally hold my money and he confirmed that he was not going to send my refund and was going to continue disputing the issue with paypal and told me to "go f* yourself".
Upon further discovery, I found that others had fallen victim to similar scams, both on the my350z.com website and on other car forums as well. He had already been identified as a "Suspected Scammer" on evolutionm.net (Reference Link: http://forums. Evolutionm.net/members/123178-ch1215g.html) and had been banned from NASIOC.com (Reference Link: http://forums. Nasioc.com/forums/showthread.php? T=2251800).
All information and communications is documented as part of the original for sale thread (Reference Link: http://my350z.com/forum/north-east-marketplace/540034-rear-hotchkis-sway-bar-new-cusco-a-arms-2.html), and I've copied the original transcripts of our communications below.
He later stated that he had overnight shipped the item in an effort to resolve the complaint, but after checking the tracking information, I confirmed he sent a UPS GROUND shipment and not an overnight shipment. However, at this time I cannot confirm whether or not this is actually the item in question and as explained to him multiple times earlier, I just need my money refunded at this point since he has not executed the agreement under the original terms.
Transcripts:
11/21 6:09PMFROM SPARKLECITYHOPThat's cool. Can you take a verification pic with your username and date on a slip of paper beside the item then? I'm interested in buying it, but if I'm going to send the full price, I want to be 100% sure of the condition and that you actually have it ready to ship out immediately.
Thanks! — 11/21 6:37PMFROM CH1215Gpaypal: *
My dad can ship it out as soon as payment is received as long as its received before 3 pm and i can verify it before then.
Ill send pictures over to your cell now.
Thanks&11/21 6:38FROM CH1215G*picture of sway bar*&11/21 6:52PMFROM SPARKLECITYHOPPaypal sent. Please send tracking once shipped so I can be sure someone at the house can keep an eye out for delivery. Thanks! &11/21 6:52PMFROM CH1215GWill do should have it out tomorrow&11/26 7:31AMFROM SPARKLECITYHOPJust checking to see if you have a tracking number yet&11/26 12:25PMFROM CH1215GCheck your PM.&11/26 12:42AMFROM CH1215GTracking Info for sway bar via UPS
1Z2385X00344373930&11/28 9:24PMFROM SPARKLECITYHOPA week after out was supposed to have shipped, the trackingnumber provided still shows no info with ups&11/28 9:25PMFROM CH1215GYeah I don't think ups picked it up yet&11/28 9:35PMFROM SPARKLECITYHOPIt was supposed to have shipped a week ago. I'll need my moneyrefunded immediately.&11/28 9:36PMFROM CH1215GI don't have the package. I gave it to ups. They gave me atracking number. It's no longer in my possession? So idk what youwant me to do.&11/28 9:37PMFROM SPARKLECITYHOPYou just said they haven't picked it up yet
Which is it? &11/28 9:38PMFROM CH1215GUps has it they didn't pick it up from their building yet. I droppedit off at a ups store&11/28 9:40PMFROM SPARKLECITYHOPWhen was it dropped off, and can you send a photo of the receipt? It shouldn't take a week for them to pick it up from their ownbuilding&11/28 9:41PMFROM CH1215GYeah idk what there doing and I'll get the receipt for you later. It's in my car&11/28 9:45PMFROM SPARKLECITYHOPWhen did you drop it off? If you have the store's number or address, I'd like to call them and follow up with them tomorrow. If I don't have proof that it was shipped, I expect a refund immediately. I've seen too many folks burned online to trust blindly.&11/28 9:47PMFROM CH1215GMy dad dropped it off. I'll give you a picture of the receipt in alittle bit.&11/29 12:16AMFROM CH1215GCan't find the receipt. But the item is 100% on its way keepchecking the tracking number&11/29 7:51AMFROM SPARKLECITYHOPWhen was it dropped off and what is the phone number to the ups store?
Otherwise, I'm filing dispute with paypal. It should have already been here if it was shipped as expected.&
11/29 10:07AMFROM CH1215GI have no idea man. Just relax. Check the tracking number later today. Itll be there I promise. - *NOTE: UPS still shows no info for this shipment* - 11/29 11:01AMFROM SPARKLECITYHOPMy issue is that as I told you, I was willing to pay the price if you shipped immediately. You did not and are continuing to dodge my questions. Refund my money. - 11/29 11:03AMFROM CH1215GI did ship immediately. And no sorry I can't refund your money. The package is no longer in my possession.
Im not dodging you questions either.&11/29 11:05AMFROM SPARKLECITYHOPWhen did you drop it off? What is the number of the store so that I can call and confirm? &11/29 11:06AMFROM CH1215GYour acting like a crazy person... How you going to call and ask them if they remember the package... Be real I shipped it I'm not screwing around. Youll have it soon.&11/29 11:07AMFROM SPARKLECITYHOPI've asked 5 time now, and you continue to dodge the question. When did you ship it? What UPS store? &11/29 11:09AMFROM CH1215GI don't know. I didn't F*ing do it. Stop f*ing texting me you'll get it when you get it. Peace. - 11/29 11:21AMFROM SPARKLECITYHOPClass act, buddy. — 11/29 11:22AMFROM CH1215GYour cool? Let me know when you get it. Stop texting me. — 11/29 11:23amfrom sparklecityhopno, i'm not cool. You have my money, but won't be straight with me. — 11/29 11:24AMFROM CH1215GWhat are you talking about. Your the physco one thinking I didn't ship out your sway bar. It's on it's way. I don't understand why your flipping out.&11/29 11:27AMFROM SPARKLECITYHOPBecause I am on a timeframe, that's why I asked to make sure you would ship immediately. You won't answer when and where you dropped it off, which is very suspicious. With a taking number, the store can confirm our prove wrong your statement. The fact that you won't answer is a real concern. - 11/29 11:29AMFROM CH1215GI don't know though. I'm not sure what my dad did with shipping it let me call him and I'll get back to you later - 11/29 11:29AMFROM SPARKLECITYHOPIf your dad did it for you, he should be able to answer that in one phne call. But even that story has changed multiple times. Thanks.
It's just very concerning since I'm now going to miss my timeframe and still don't know if I'm also out the money too. I did my part and paid immediately. I shouldn't have to chase you down, you should be apologizing and working to resolve my concerns on your own. — 11/29 11:34AMFROM CH1215GOk
*Still no proof, I submit claim to paypal*
11/29 12:05PMFROM CH1215GThat was a mistake. Have a nice day - 11/29 12:10PMFROM SPARKLECITYHOPWhat was a mistake? - 11/29 12:29PMFROM CH1215GNothing. I'll be winning that case tho. I told you I shipped it out. But you didn't listen. - 11/29 12:36PMFROM SPARKLECITYHOPThe tracking id only proves that you paid for and printed a lable, not that you shipped it last week as agreed. And if you just decided to try and ship it today, that still doesn't meet our agreement. I'm headed to Charlotte to buy a sway so that I can get it installed in the timeframe needed. Yours does me no good at this point. — 11/29 12:40PMFROM CH1215GMeets PayPal agreement so it's fine. Your wasting money if you buy a new one local but that's on you and no I didn't ship it today I shipped it last week. You'll see the date of the shipping label. — 11/29 12:45PMFROM SPARKLECITYHOPThe date printed on the sticker is not the date the item was checked in at UPS. Per UPS, it looks like it didn't even generate/print the label until after I followed up on it the other night. When was it checked in at UPS and dropped off by your dad? — 11/29 12:46PMFROM CH1215GWed I think
* sends me a picture of the box with the printed shipping label attached to box *
* I check tracking again and UPS now shows that shipment was cancelled and they do not have possession *
11/29 1:21PMFROM SPARKLECITYHOPIt shows that you voided the UPS tracking number and UPS does not have possession of this shipment. — 11/29 1:24PMFROM CH1215GYup cancelled it. Do you still want it yes or no? I'll overnight it. — 11/29 1:26PMFROM SPARKLECITYHOPRefund the money — 11/29 1:27PMFROM CH1215GGoing to have to wait til the case is over. — 11/29 1:29PMFROM SPARKLECITYHOPJust go into paypal and click on the original sale and choose refund. It won't stop you from refunding and will automatically close the case — 11/29 1:34PMFROM CH1215GI'll just wait til it's over its fine. — 11/29 1:35PMFROM SPARKLECITYHOPSo you are going to intentionally hold my money just because you lied and I caught you in it? — 11/29 1:37PMFROM CH1215GNo because you shouldn't of opened the case and played games with me. I told you I shipped it. I gave you a tracking number and you assumed differently. So now you can go f* your self and have a nice day. — 11/29 1:38PMFROM SPARKLECITYHOPBut this proves you didn't ship it. You are a real piece of work. I'm sure your parents are proud.
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