Usacomplaints.com » Cars & Transport » Complaint / Review: WeatherTech - Not What They Claim. #767446

Complaint / Review
WeatherTech
Not What They Claim

After seeing this company's TV ads, I thought they would be worth the expense. I ordered a pair, paid $20 for shipping, and when they arrived, I promptly went to the carwash to vacuum the car well and "install" the mats. Well, to my chagrin, I opened the shipping box, and all that I had received was a standard-sized set of rubber floor mats. They came nowhere near "custom fitting" my car. The driver's side interfered with the gas pedal, the passenger side mat was way too wide and about 4 inches too long, even though I had correctly entered my car year, make and model. I was furious, to say the least.

I wasn't even off the carwash property before I dialed the company. They claimed I had ordered the wrong product, that it was my fault that I didn't order the proper product (Sorry, but "Floor Mats All Weather" is the ONLY floor mat product they carry). I threatened to report them to the PA Attorney General (which I will do once I receive my refund) if they did not refund everything I paid, including shipping. I am returning the mats today, we'll see how much I have to fight in order to get my refund.



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