Usacomplaints.com » Cars & Transport » Complaint / Review: Russianflora.com - Inefficient and Poor Quality Responses. #762811

Complaint / Review
Russianflora.com
Inefficient and Poor Quality Responses

Here is what I found out with my own experience with the site:

1. The online customer service was not that efficient in answering all my questions that I asked them. I spoke to a customer service representative named Nataly Turner who was very inefficient in answering all of my questions. It was a great disgrace.

2. There are also location issues and challenges with this site. This company refuses from what I gathered to set up operations in certain strategic locations in the world deeming them "inferior" no doubt and so because of this their claim to ship all over the world is not that solid a claim.in the area of deliveries one will know that certain locations where a delivery business has set up their office can help in the speed with its deliveries and how quickly a delivery reaches where it has to go. This is not the case with this company in its refusal to set up at certain locations and so deliveries can be expected to be rather slow.

I was absolutely not impressed with the customer service and their answers at all. Fancy sites can still be full of problems and this is the case with this one indeed.


Offender: Russianflora.com

Country: USA
Site:

Category: Cars & Transport

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