After the original collision took the mechanic over 5 months to repair, my insurance was the only one to provide a rental for 30 days during that time. The mechanic shop offered a loaner that was dirty, leaked oil and was unsafe to even dirve. Since the intial "repairs" the car has had to go into the shop 5x for the same reason: The A/C keeps breaking. They continue to patch it up with substandard, shoddy work and it continues to break.
Every time I have taken it in, it takes at least a week, and they provide no loaners. I asked them for a loaner this time, since it is my onlu car, and they denied me flat out.
I advised them that I should not be paying for the shoddy work tha they are performing. They said they didn't care, they were not providing a loaner or renting me a car while they fixed what is shoddy work on their behalf. They told me to have a lawyer contact them if I so desired. They are rude, unprofessional and inconsiderate. They are stealing from my insurance company, which to date has shelled out OVER $15,000 in repairs.
They should have been able to provide "A" rated service and parts for this price, since for that price, I can practically get a new car. I would never recommend this to anyone, since their lact of respect for doing a good job is flagrant, and they are out there to make a buck and harm the consumer any way they see fit. They are NOT interested in solving your problem. They are interested in you / your insurance's company's $... That's it.
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