I have spent about a year in dealing with Meinekes incompetence. I finally had my case arbitrated by the BBB of Kansas City and won. This vehicle was brought in originally for an oil change and possible leak. After two visits, the second one being a comeback, Meineke still failed to change the engine oil and filter. Meineke allegedly found numerous leaks in the power steering system, including the power steering pump, hoses and the rack and pinion. The alleged replaced rack and pinion leaked and had a torn boot among many other concerns. Meineke utilizes a shade-tree mechanic approach to diagnose concerns in order to maximize customer repairs, resulting in fraudulent price-gouging of parts and labor. Meineke fabricates phantom parts and labor cost in order to justify their invoices. Meineke did offer to make repairs under warranty, but the facts are that this vehicle has been back to Meineke twice at a cost of over $3,260 and continues to leak even more each time returned. I had absolutely no confidence that Meinekes mechanic could perform repairs a third time. This complaint was based on Meinekes (1) failure to perform basic diagnostic procedures and basic repairs (2) price-gouging of parts and labor (3) incompetence over safety and (4) their lack of principle and integrity towards the customer.instead of going into details here, check out my videos on YouTube, just search for meineke rip-off and leave a comment. Lets stand up against incompetence and being ripped-off. Thank you.
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